FAQs

What delivery options are available?

We offer GLS Tracked Delivery which is delivered within 3-5 working days, however it can take up to 10 working days, shipped across all EU countries. 

 

When will you get more stock?

We expect stock consistently through the months of September to December. Make sure to keep an eye out on our socials for when the restock is coming!

Sign up for a notification on arrival of stock using our 'Notify me when available' button on product pages to be the first to get a chance to cop them when they land - remember, stock is limited!

 

What payment methods do you accept?

We accept all major credit/debit cards. Please see the footer of the website for all payment methods that we accept.

 

What stick is best for me?

Try out the new interactive stick quiz on our website to help you find your perfect fit:

https://y1hockeyeu.com/pages/stick-quiz

If you still can’t make up your mind, then see our sticks in augmented reality on product pages, where you can bring your stick to life wherever you are in the world!

 

Why can’t I access the full range of clothing?

Our recent partnership in Germany has allowed us to fulfil European orders quicker, without the complications of extra administrative burdens and costs due to Brexit. This means there is a smaller range of clothing available, however we will always offer EU exclusive apparel with every drop. 

 

Do you offer sponsorships?

Yes we do! Applications open in May and close in September each year. Find our application form during these months at https://www.y1hockeyeu.com/pages/eu-sponsorship-application.

Please give our team 30 days to process your application before reaching out.

 

How do I get on the Y1 WhatsApp list?

If you would like to stay informed on what we’re up to behind the scenes and get more involved with Y1, then just send us a message on WhatsApp with your name to:  +44 77676 36552

 

Are you hiring?

We are always looking to grow the brand - if you’re passionate about Y1 then get in touch with us.

 

What EU Retailers stock our equipment?

Germany:

BHP HockeyDirekt

Netherlands:

Hockey Direct

Sport Punt

Gunneman

Hockey Factory Shop

Belgium:

DNA Hockey & Padel