FAQs

What delivery options are available?

We offer GLS Tracked Delivery which is delivered within 5 working days, however it can take up to 10 working days, shipped across all EU countries. Unfortunately we cannot guarantee any quicker delivery at this moment in time.

 

When will you get more stock?

We are expecting our next delivery of hockey sticks to arrive on 1st September 2022.

Sign up for a notification on arrival of stock using our 'Notify me when available' button on product pages to be the first to get a chance to cop them when they land - remember, stock is limited!

 

What payment methods do you accept?

We accept all major credit/debit cards.

 

What stick is best for me?

Try out the new interactive stick quiz on our website to help you find your perfect fit:

https://y1hockeyeu.com/pages/stick-quiz

If you still can’t make up your mind, then see our sticks in augmented reality on product pages, where you can bring your stick to life wherever you are in the world!

 

Why can’t I access the full range of clothing?

Our recent partnership in Germany has allowed us to fulfil European orders quicker, without the complications of extra administrative burdens and costs due to Brexit. This means there is a smaller range of clothing available, however we will always offer EU exclusive apparel with every drop. 

 

Do you offer sponsorships?

Yes we do! Our applications are open via https://www.y1hockeyeu.com/pages/european-sponsorship-application. Please allow the team 30 days to process the application before reaching out.

 

How do I get on the Y1 WhatsApp list?

If you would like to stay informed on what we’re up to behind the scenes and get more involved with Y1, then just send us a message on WhatsApp with your name to:  +44 77676 36552

 

Are you hiring?

We are always looking to grow the brand - if you’re passionate about Y1 then get in touch with us.

 

What EU Retailers stock our equipment?

BHP - Germany

Sport Punt - Netherlands 

Hockey Nation - Belgium