General FAQ's

What delivery options are available?

We offer DPD Tracked Delivery which is delivered within 3-5 working days, however it can take up to 10 working days, shipped across all EU countries. 


What size stick should I get?



When will you get more stock?

We expect stock consistently through the months of September to December. Make sure to keep an eye out on our socials for when the restock is coming!

Sign up for a notification on arrival of stock using our 'Notify me when available' button on product pages to be the first to get a chance to cop them when they land - remember, stock is limited!


What payment methods do you accept?

We accept all major credit/debit cards. Please see the footer of the website for all payment methods that we accept.


What stick is best for me?

Try out the new interactive stick quiz on our website to help you find your perfect fit:


If you still can’t make up your mind, then see our sticks in augmented reality on product pages on your mobile, where you can bring your stick to life wherever you are in the world!


Why can’t I access the full range of clothing?

Our recent partnership in Germany has allowed us to fulfil European orders quicker, without the complications of extra administrative burdens and costs due to Brexit. This means there is a smaller range of clothing available, however we are continually trying to improve the offering for all of our customers.


Do you offer sponsorships?

Yes we do! Applications open in May and close in September each year. Find our application form during these months at


Please give our team 30 days to process your application before reaching out.


How do I get on the Y1 WhatsApp list?

If you would like to stay informed on what we’re up to behind the scenes and get more involved with Y1, then just send us a message on WhatsApp with your name to:  +44 77676 36552


Are you hiring?

We are always looking to grow the brand - if you’re passionate about Y1 then get in touch with us.


Which retailers stock our equipment? 

See our interactive retailer map to see which retailers stock our equipment.