FAQs

What delivery options are available?

We offer GLS Tracked Delivery which can take up to 7 working days, shipped across all EU countries. Unfortunately we cannot guarantee any quicker delivery.

What payment methods do you accept?

We accept all major credit/debit cards.

What stick is best for me?

Try out the new interactive stick quiz on our website to help you find your perfect fit:

https://y1hockeyeu.com/pages/stick-quiz

If you still can’t make up your mind, then see our sticks in augmented reality on product pages, where you can bring your stick to life wherever you are in the world!

Why can’t I access the full range of clothing?

Our recent partnership in Germany has allowed us to fulfil European orders quicker and without the complications of extra administrative burdens due to Brexit. This means there is a limited range of clothing available, however, all the clothing we offer to EU customers is exclusive to the EU from each drop. 

Do you offer sponsorships?

Yes we do! Please apply through the form that is available on our website. Applications for the season close in September, and reopen for the next season in June. 

How do I get on the Y1 WhatsApp list?

If you would like to stay informed on what we’re up to behind the scenes and get more involved with Y1, then just send us a message on WhatsApp with your name to:

+44 77676 36552

Are you hiring?

We are always looking to grow the brand - if you’re passionate about Y1 then get in touch with us.

What EU Retailers stock our equipment?

BHP - Germany

Sport Punt - Netherlands 

Hockey Nation - Belgium